PRIVACY POLICY

bradleyhook.com

Last updated: 10 March 2026

1. Introduction

Bradley Hook (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through bradleyhook.com (“Website”).

This policy applies solely to bradleyhook.com. Our related sites — surfd.com, mecentral.com, and values.institute — operate under their own separate privacy policies.

We comply with the New Zealand Privacy Act 2020 and its Information Privacy Principles (IPPs).

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide, including when you:

Submit an enquiry or contact form
Subscribe to our email newsletter or mailing list
Register for an event, workshop, or program
Purchase a product or service
Download a resource or lead magnet
Communicate with us directly by email or phone

The types of information collected may include your name, email address, phone number, job title, organisation, and any other details you choose to provide.

2.2 Information Collected Automatically

When you visit this Website, certain information may be collected automatically through cookies and analytics tools, including:

IP address and approximate geographic location
Browser type and version
Pages visited, time spent on pages, and navigation paths
Referring website or search terms
Device and operating system information

3. How We Use Your Information

We use the personal information we collect to:

Respond to your enquiries and provide requested information
Send newsletters, updates, and marketing communications (where you have opted in)
Deliver services, workshops, programs, and events you have registered or paid for
Process transactions and maintain records
Improve the content and functionality of this Website
Analyse Website traffic and user behaviour via analytics tools
Meet legal and compliance obligations

4. Email Marketing

If you subscribe to our email list, we use MailerLite to manage and send communications. By subscribing, you consent to receiving email communications from us.

You can unsubscribe at any time by clicking the unsubscribe link in any email, or by contacting us directly at [email protected]. We will honour unsubscribe requests promptly.

MailerLite’s privacy policy is available at mailerlite.com/privacy-policy.

5. Cookies and Analytics

This Website may use cookies and third-party analytics tools (such as Google Analytics, Plausible Analytics, or Microsoft Clarity) to help us understand how visitors interact with the Website.

Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect certain Website functionality.

Analytics tools may collect data such as page views, session duration, and device type. Where possible, we configure analytics in a privacy-preserving manner.

6. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

With trusted service providers (such as email platforms, payment processors, or website hosting providers) who assist us in operating this Website and delivering services, under confidentiality obligations
Where required by law, court order, or regulatory authority
To protect the rights, property, or safety of Bradley Hook, our clients, or others

Any third-party service providers we engage are required to handle your information securely and only for the purposes for which it was shared.

7. Data Storage and Security

Your personal information may be stored on servers located in New Zealand or overseas (including in the United States or European Union) through our third-party service providers. We take reasonable steps to ensure that any overseas storage providers maintain appropriate safeguards.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal information is no longer required, we will securely delete or anonymise it.

9. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Ask us to delete your personal information (subject to legal obligations)
Withdraw consent to receiving marketing communications at any time
Lodge a complaint with the Office of the Privacy Commissioner if you believe we have breached your privacy

To exercise any of these rights, please contact us at [email protected].

10. Children’s Privacy

This Website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

11. Links to Other Websites

This Website may contain links to third-party websites. This Privacy Policy applies only to bradleyhook.com. We are not responsible for the privacy practices of linked third-party sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updated versions will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

13. Complaints

If you have a concern or complaint about how we have handled your personal information, please contact us in the first instance:

Email: [email protected]

Phone: +64 21 367654

If we are unable to resolve your concern, you may contact the Office of the Privacy Commissioner (New Zealand):

Website: www.privacy.org.nz

Phone: 0800 803 909

14. Contact Us

For all privacy-related enquiries:

Bradley Hook
242A Oceanbeach Road, Mount Maunganui 3116, New Zealand

Email: [email protected]
Website: https://bradleyhook.com